This week on the podcast I am joined by Matt Barnett. Matt is the CEO of Bonjoro, which is a platform that helps you create short and simple videos to convert more leads and support your customers!

In this episode of the podcast, Matt and I discuss the importance of customer service, how sending your new leads short welcome videos can turn them into paying customers, and how making a bit of effort to engage your customers can go a long way to creating long-term relationships, especially in the online world.

Enjoy!

Discussed in this episode:

• Where did the idea for Bonjoro come from?
• Why relationships and adding personal touches matter in a business
• We should use automation for processes, but not relationships
• How do you keep the community connection of a yoga studio, when you are operating your studio online?
• Why using video for outreach is so much more effective than just email or phone calls
• What are the ways yoga teachers and studio owners can use video pitches in their businesses?
• How can you reconnect quickly with lapsed customers?
• And much more… Here is the episode!

Matt & I continue this conversation on M.B.Om: Behind the Scenes over on Patreon. For less than the cost of 2 lattes per month, you will get access to this exclusive episode with Matt, as well as over 20 never-before-heard episodes that you can’t access anywhere else that will give you tangible ways to dive deeper into your yoga business. To learn more and join, please visit: https://www.patreon.com/mbomyoga

This episode is brought to you by OfferingTree! I love telling yoga teachers about OfferingTree because it truly is a one-stop-shop for your yoga business. On top of being an easy-to-use website and scheduling platform, OfferingTree lets you sell courses, run classes, manage memberships and so much more with just one account! That’s right, just one log-in for all those parts of your business. One of the best parts about OfferingTree is their online store. You can sell digital content like yoga videos, challenges, and courses right from your website. If you’re teaching yoga classes and looking to level up, selling digital content is the next step to growing your business.

OfferingTree’s course tools are easy-to-use and they’re really affordable. And if you have a website you already like, you can still use OfferingTree! But there’s one other thing I want to tell you about OfferingTree that makes all the difference in the world to me and probably you too. They are a company that truly cares about yoga teachers and the wellness industry overall. I chose to partner with OfferingTree because I love the product and I love the people. They are consistently working with and listening to their clients, and when a client has a suggestion, OfferingTree works on how they can best implement it to their platform. Having a great product and a great company that cares is truly a win-win!

So if you’re looking to save time, energy, and money in your yoga business, OfferingTree is hands-down the software for you. Go to offeringtree.com/mbom to learn more and get your discount.